00:00:57 Annelise Ferry: Welcome everyone! 00:01:59 Annelise Ferry: We’d love for ya’ll to introduce yourselves and tell us where you’re joining from! I’ll go first! I’m Annelise and I’m joining from Emerald Isle, NC 🏖️ 00:02:21 Court McCracken (she/her): Thank you for joining us for Volunteer Engagement 360: The Competencies You Need to Thrive with guest speaker, Faiza Venzant, CVA 00:02:36 Court McCracken (she/her): We’ll get started at the top of the hour, till then, please introduce yourself in the chat! 00:02:48 Court McCracken (she/her): What organization are you with, where are you located, and how do you engage volunteers there? 00:02:49 Tammy Hutchinson: Tammy from Helena, MT. 00:03:01 Annelise Ferry: Hi Tammy! 00:03:28 Tammy Altes: Hi, everyone. I am Tammy from Stockton, Ca. 00:03:33 Chelsea Vukovich: Chelsea from Anchorage, Ak... The Alaska Zoo 00:03:58 Deanna Howell: Deanna from Woodstock, Ontario. 00:03:59 Annelise Ferry: Welcome Tammy and Chelsea! Would love to see some of the animals at your zoo! 00:04:28 Tammy Hutchinson: I am the volunteer coordinator with Meals on Wheels. The majority of my job is engaging with my volunteers. I have about 78 currently. 00:04:49 Dania Martelly: I'm Dania, joining from Saint Lucia. 00:04:58 Annelise Ferry: Thanks for joining, Dania! 00:06:42 Annelise Ferry: I see more folks joining! We’ll get started at the top of the hour. Feel free to introduce yourselves, where you’re joining from, and connect with other volunteer leaders via the chat! 00:07:18 Samantha Boyer: Hi from Coleman, TX. RSVP program 00:07:32 Annelise Ferry: Hi, Samantha! Thanks for joining! 00:08:14 Sharlett james: Sharlett from Waukegan IL happy to be here 00:08:28 Linda Brady: Linda Brady here from TOSA in Texas. 00:08:30 Annelise Ferry: Hi Sharlett! Love the spelling of your name! Welcome 🙂 00:08:34 Leslie Rogers: Hello, this is Leslie from Clearwater Florida. Meals on Wheels, Adult Day Centers and Transportation with Neighborly Care Network. 00:08:38 Jenny Humphreys: Hello from Catholic Charities of East Tennessee! 00:08:42 Annelise Ferry: Welcome Linda! Welcome Leslie! 00:08:49 Annelise Ferry: Hi Jenny! Thanks for joining! 00:08:50 Kelsey Rozier: Kelsey with the American Theatre in Hampton VA! 00:09:00 Annelise Ferry: Great to see you here today, Kelsey! 00:09:07 toni gregorio-bunch: Toni From Bicycle Exchange 00:09:18 Fatoumata Saho: Hello Fatoumata From Riverdale Neighborhood House in Bronx, NY. Looking forward to connecting! 00:09:52 Cinthia Rios: Hi! from Catholic Charities SoCal 00:10:04 Annelise Ferry: As folks are joining, feel free to introduce yourselves, tells us a bit about where you’re joining from or about your program, and connect with other volunteer leaders! 00:10:19 Diane Harrison: Hello from Charlottesville, VA and Trinity Hospice 00:10:27 Annelise Ferry: Welcome, everyone! 00:10:41 Simone Behr: Hi, Simone from the Visitor & Convention Bureau in Fort Myers, Florida. 00:10:46 Angela Penermon: ANGELA P FROM WISDOM INSTITUTE DETROIT! 00:10:55 Annelise Ferry: Welcome Simone and Angela! 00:11:03 Rosanne Banks: Rosanne Hospice service coordinator from Hospice PEI 00:11:12 Lydia Wolfe: Good morning! Joining from Vegas and part of Get Outdoors Nevada as one of the volunteer program coordinators 00:11:21 Shirley Nagg: Hi from Rochester, NY! 00:11:21 Grace Ibrahim: Hello, Grace, Tanzania, CEO- Ridvan Kindness Innitiative. 00:11:35 Annelise Ferry: Tanzania! Amazing! Welcome Grace 00:11:51 Grace Ibrahim: yeah. thanks. 00:11:53 Deanna Hoyord: Hello from Eau Claire, WI 00:12:12 Annelise Ferry: Hi Deanna! Thanks for joining today! 00:12:44 Deanna Howell: I'm with the Brantford Food Bank but I live in Woodstock, Ontario. 00:13:06 Kelsey Rozier: Wonderful! This is my first one so I'm happy to hear they keep going! 00:13:25 Annelise Ferry: Check out all our upcoming events here: https://www.galaxydigital.com/webinars 00:13:34 Annelise Ferry: So glad to have you, Kelsey! 00:14:15 Amy Reese: Amy Reese, Oshkosh Area United Way, Oshkosh, WI ✈️ 00:14:32 Kala Peterson: Also from Oshkosh! Girl Scouts :) 00:14:42 Tammy Hutchinson: How would I get a previous one that I was registered for and unable to attend? It was called Volunteer Recognition on April 2. 00:14:50 DORTHEY HOUSTON: Dorthey, Austin, Texas. Texas Historical Commission. 00:14:53 Lucille Cassis: Lucille Cassis, Norfolk County Massachusetts Retired Senior Volunteer Program (RSVP) 00:14:54 Drake Scruggs: Hello, everyone! Drake Scruggs, Union Gospel Mission Twin Cities, St. Paul MN. 00:14:55 Lisa Staley (She, Her): Happy Friday Eve from the Wisdom Institute in Detroit. I'm Lisa Staley 😎 00:14:56 Bridget Ramos: Hi, from United Way of Central Oklahoma! 00:15:08 Annelise Ferry: Welcome everyone!!! Thanks so much for joining us today! 00:15:09 Marita Kay: Marita Kay, Crisis Center for South Suburbia - Tinley Park, IL 00:15:18 Riley Hauch: Riley Hauch, from VEAP in Bloomington MN 00:15:52 Rut Kessel: Rut Kessel, Courier Program Manager (550 volunteer couriers) at NMDP, working remote in beautiful Osceola, WI! 00:15:57 Danielle Walker: Danielle with LPCS in Chicago 00:15:58 Sara Brown: Good afternoon! Sara Brown Black River Falls 00:16:04 Jennifer Weichel: Jennifer Weichel, CVA with Michigan State University Extension 00:16:12 Rut Kessel: Hi Faiza!!! 00:16:16 Annelise Ferry: Feel free to continue to say hi and connect with one another via email or LinkedIn! So glad to have all of you here 🙂 00:16:16 Stephanie Shelton: Hi from Austin, TX 00:16:23 Emma Rubacky: Emma Rubacky with Rebuilding Together North Jersey 00:17:05 Faiza Venzant, CVA: I see many CVAs in the chat. Hello everyone! 00:17:13 Kelsey Rozier: If anyone would like to connect via linked in I'm at https://www.linkedin.com/in/kelsey-rozier-arts/ !!! 00:17:53 Ashley Jones: Hi there, I'm Ashley Jones's Meeting Agent. You can follow my live transcript of this meeting here: https://otter.ai/u/p1XYdSIrrCnpcC0QZaJo2gZYQDI?utm_source=va_chat_link_1 Tip: You can talk to me too! Just Say "Hey Otter" to begin asking a question or giving me a task. Try "Hey Otter, what can you do." 00:18:05 Catherine Gaudet: Hello from Catherine from Prince Edward Island, Canada. Hospice Care coordinator for Hospice Services 00:18:06 Janelle Heise: Janelle Heise, volunteer coordinator & farm assistant at a regenerative farm school in RI 00:18:13 Dinah Ramirez: Hello! Dinah Ramirez, Volunteer Engagement Coordinator with Oakland Literacy Council 00:18:15 Mark Wybenga: Mark Wybenga with South Essex Community Council in Leamington, ON 🇨🇦 00:18:22 Annelise Ferry: Welcome everyone! 00:18:31 Kelsey Rozier: Thank you Ashley!!! 00:18:48 Suzanne Paslay: Suzie Paslay Topeka Rescue Mission Topeka, Kansas 00:18:48 Kim Dooley: Hello from Kim from Hamilton, Ontario Canada 00:19:01 Annelise Ferry: Thank you so much, Faiza!!! Much appreciated :) 00:19:07 Josette Bailey: IS joining this webinar a requirement for volunteering at various organizations? 00:19:30 Lisa Lopez: Hi Lisa joining from San Francisco, CA with ScholarMatch! 00:19:33 Janelle Heise: Not for me 00:19:51 Sherrill Isenhower: Hi, Sherrill joining from Arlington, VA 00:19:59 Annelise Ferry: Hi Josette, unless an organization has specifically told you that attending this webinar is a requirement for volunteering, it is optional to attend and open to the entire volunteer community :) 00:20:11 Sharon Nell: Hi, Sharon joining from Cary, NC 00:20:19 Connie Sparks: Good morning from Road2Home in Bellingham Washington 00:20:27 Annelise Ferry: Welcome Sharon! Welcome Connie! 00:20:32 Amanda Lockett: Hello, Amanda from Niagara, Ontario Canada 00:20:58 Peggy Moore: Hello from Cleveland, TN 00:20:59 Collin Kind: Collin Kind, from Poulsbo in Washington state :) 00:21:02 Sadie Nixon: Hello everyone Sadie from Collingwood Hospital in Ontario Canada 00:21:11 Jennifer Andon: Hello from Columbus, Ohio 00:21:13 Annelise Ferry: So glad to see you all here! 00:21:37 Leanna Miller: Hello from Maplewood Minnesota! 00:21:40 Court McCracken (she/her): Hi Collin! I think we met via the MAVA conference?! 00:21:40 Rivae Campo: whoop whoop! CVA here! 00:21:47 Severina Ware: Howdy! Severina from Dallas, TX with National Breast Cancer Foundation. So excited for Faiza! LOVE MY CVA! 00:21:49 dave a: Hello from the East Kootenays, BC, Canada 00:22:06 Collin Kind: Yes! It is great to see you again Court! 00:22:09 Lisa Mooney: Hello from Germantown, MD! Also a CVA! 00:22:22 Julie Lynch: Julie Lynch (CVA!) from Easterseals NH & VT! 00:22:30 Kimberly Arlia: Hello! Charlotte NC 00:22:54 Jo-Anne Turple: Hello from Ottawa, Ontario's Ottawa Food Bank! 00:23:01 Court McCracken (she/her): Yes, glad you’re here today!!! 00:23:02 Sheila Clay: Hello from Citymeals on Wheels, NYC 00:23:07 Linda Saum: Hi there, Linda joining from Pittsboro, NC. 00:23:38 Annelise Ferry: Thrilled to see everyone saying hi and connecting with each other! Welcome! 00:23:38 Megan Fife: Hi everyone! London, Ontario 00:23:52 Annelise Ferry: How would you describe what you do as a volunteer engagement professional? We invite you to share your thoughts in the chat! 00:24:00 Jackee Brown: Greetings! Jackee Brown, Developing K.I.D.S. in Detroit. 00:24:12 Mark Heffner: I help people, help people! 00:24:16 Annelise Ferry: Excited to hear your answers! 00:24:21 Deanna Howell: Human Resources for unpaid employees 00:24:22 Robyn Owen: Set the organization and volunteers up for success and they form a relationship with one another to serve our community 00:24:25 Corina Sadler, CVA: I mobilize neighbors to serve our city. 00:24:27 Sherrill Isenhower: I connect people with opportunities to build community. 00:24:28 Melissa Fitzgerald: I manage 170 personalities 😃 00:24:29 Jose Calvillo: We make connections. 00:24:30 Connie Sparks: Introduce community to our mission and encourage them to get involved 00:24:30 Lydia Wolfe: I help people do things they haven’t done before and help problem solve 00:24:32 Megan Fife: I help other people give back to their community! 00:24:32 Kelsey Rozier: My main thing is volunteer coordinator - I let everyone know what we're doing, what we need, and get everyone the opportunity to help ! 00:24:32 David Close: I equip our staff to move from volunteer management to volunteer engagement. 00:24:33 Diana Martinez: Recruit people to empower other in my community. 00:24:33 Collin Kind: The easiest way I like to summarize it as " Volunteer HR, but more fun!" 00:24:38 Fatema Mirza: Empower communities and individuals 00:24:38 Janelle Heise: I take care of our volunteers 00:24:39 Elizabeth Rose: I work to match volunteers to financial literacy class 00:24:40 Jo-Anne Turple: Create community 00:24:40 Barb McDougall-Murdoch: Act as a navigator 00:24:40 Laura Allen: Tell them about our mission and how we advocate for seniors to stay in their homes. 00:24:42 Mark Wybenga: I am responsible for the recruitment, retention and recognition of volunteers for our non-profit organization. 00:24:42 Fatoumata Saho: I serve as the bridge between volunteers and the community 00:24:43 Jennifer Andon: I assist our educators and coordinators with educational opportunities to train their master gardener volunteers 00:24:47 Diane Harrison: I recruit and support hospice volunteers 00:24:49 Rachael Hernandez: I assist our community to connect with various opportunities to serve 00:24:50 Myra Rubinstein: I'm Myra Rubinstein from Americans for Immigrant Justice. I am organizing attorneys and non-attorneys to support immigrants in Florida. As a volunteer engagement professional I help immigrants AND help volunteers to feel less helpless. 00:24:53 Drake Scruggs: I work with all of our programs to learn about how volunteers can make their programs better and I work with volunteers how to use their gifts and passions for our community. 00:24:54 Catherine Gaudet: learn about others and their skillset and passions so we can utilize that in our communities to support others 00:24:57 Tammy Altes: I would say I match people who want to help with those who have a need. 00:24:57 Jennifer Weichel: Train staff to work with and through volunteers 00:24:58 Angie Martin: Connecting people to their passion to make a difference in their community 00:24:58 Rut Kessel: I manage & engage volunteers that bring stem cells & marrow from donor to patients! We impact cancer patients worldwide! 00:25:01 Sharlett james: I recruit vounteers for an after school program 00:25:03 Linda Brady: I invite donor families, recipients, and community partners to share our mission of saving lives through the power of organ donation. 00:25:03 Sadie Nixon: Help our hospital manage volunteers in all departments improving the patient experienc 00:25:04 Simone Behr: Greatly respect every one of our 145 volunteers as they all give so much. 00:25:04 DORTHEY HOUSTON: I help people enjoy retirement! 00:25:06 Zwanieke Visser: recruiter, trainer, motivator, retainment specialist, social worker, compagnion 00:25:09 Annelise Ferry: Wow, incredible responses everyone!!! Love to see all this activity and engagement in the chat!!! 00:25:11 Amy Reese: Oshkosh Area United Way supports local nonprofits by hosting and managing the volunteer center site. We hope to educate the community about the volunteer needs in our community and help match the right skill sets with the right volunteer needs. 00:25:12 Julie Lynch: Advocate for engagement and awareness on the mission! Also say - I get to go to work and hear from people that are looking to help in the world! I get to see the GOOD happening in the world! 00:25:14 Jackee Brown: "We do everything!" Lol. But primarily we work with youth ages 14-24 and their families. Free High Quality Afterschool Programming and Summer Program. We'll also looking for volunteers to support!! 00:25:18 Deanna Hoyord: I manage 350 volunteers in a Golden Retriever Rescue. 00:25:19 Andrea Galley: At Long Covid Support, we're moving from a grass roots small organisation to a national charity. We're patient led and advocate and research for change for the long covid community. I'm responsible for recruitment and retention 00:25:19 Vivian Figueroa: Volunteer program manager: identify opportunities , post on platform, recruit, process attendance, keep communication with contacts 00:25:32 toni gregorio-bunch: sharing enthusiasm for bicycle exchange with new volunteers 00:25:34 Elizabeth Donovan: I am an accessibility coordinator for a relatively new non profit forcusing on reducing poverty and am looking to learn how to be a volunteer coo5as well. 00:25:35 Jackee Brown: We have the greatest volunteer team in the world! 00:25:42 Kimberly Arlia: Since I work as the Logistics Manager of the Charlotte Mecklenburg Library - people are surprised when I tell them about the volunteer leg of my work. I simply state that I work with the best of the best in the best environment - spreading literacy to the best community!!! 00:25:51 Vivian Figueroa: Plus: coordinate social media , internal communications and engagement 00:26:00 Wonderland Dawson: Connecting members to each other and community needs. 00:26:03 Annelise Ferry: Loved reading through these responses, everyone! 00:26:04 Linda Saum: Volunteer Coordinator for Aging Services. Recruit, orient, train, retain, recognize volunteers 00:26:04 Debra Albert: Hi. I'm Debra Albert co-founding a startup, Spry Forward. We match nonprofits with retirees as a new pool of volunteer talent. dalbert@spryforward.com 00:26:07 Kim Hanson: Build relationships that empower people to serve using the gifts and talents they have to help accomplish our mission of restoring the human spirit. 00:28:43 Monica Ravenstein: Coordinate volunteers for our community, help them to find the best spot for them to fit into, and have a fulfilling experience. 00:31:29 Grace Ibrahim: Running an NGO in TZ, we welcome volunteers across the world. this is the right place to grow. gracie.i.clement998@gmail.com 00:33:21 Annelise Ferry: [Video Course] Volunteer Engagement: How Volunteer Organizations Can Thrive in a World Changed by the Pandemic: https://www.galaxydigital.com/free-tools/post-pandemic-volunteerism-course 00:33:48 Alice Whisnant: Alice Whisnant 00:34:07 Alice Whisnant: Alice Whisnant director of volunteer services, unc health caldwell lenoir nc 00:35:19 Court McCracken (she/her): Love that! Our competencies are not static 00:35:32 Annelise Ferry: Read more about Professional Development in Volunteer Engagement with Faiza Venzant, CVA: https://www.galaxydigital.com/blog/professional-development-in-volunteer-engagement-with-faiza-venzant 00:36:50 Jackee Brown: Build relationships with EVERYONE that come through the doors. Greetings, small chats every now and then. Once you've reached the comfort level and learn their personalities, the perfect volunteer opportunities will avail themselves and Voila! You've gained more volunteers. :) 00:37:25 Annelise Ferry: That’s great, Jackee! 00:37:35 Annelise Ferry: Council for Certification in Volunteer Administration: https://cvacert.org/ 00:38:13 Annelise Ferry: How to Become a Certified Volunteer Administrator (CVA) in 2025: https://www.galaxydigital.com/blog/certified-in-volunteer-administration 00:39:27 Christa Wheeler: How can I get CVA certified? 00:39:28 Amy Reese: I have to head to another meeting. Thank you for your expertise! 00:40:06 Annelise Ferry: Thanks Amy! Keep an eye out for an email that contains the recording and bonus resources 00:40:20 Annelise Ferry: Here is the website: Council for Certification in Volunteer Administration: https://cvacert.org/info 00:40:49 Denise Zimmer: I arrived a bit late. Will a recording be sent to registrants? 00:41:29 Annelise Ferry: Hi Denise! Great question! Yes, we’ll send a copy of the recording and all the bonus resources as soon as they’re available 00:43:33 Annelise Ferry: We invite you to answer this question in the chat: Of these 10 tasks, how many do you currently do? 00:44:00 Annelise Ferry: Excited to hear your answers! 00:44:07 Jennifer Andon: 7 00:44:08 Melissa Fitzgerald: 9/10 00:44:09 toni gregorio-bunch: 10 00:44:09 Jenny Humphreys: 10 00:44:11 Connie Sparks: 5 00:44:11 Julie Lynch: All! :) 00:44:11 Angela Bertty: 10 00:44:12 Laura Allen: 9/10 00:44:12 Collin Kind: 10 00:44:12 Rut Kessel: 10 00:44:13 Shelley Orloski, CVA: 6 00:44:13 Jo-Anne Turple: 10/10 in our department 00:44:13 Lisa Mooney: 8? Many are shared in my department 00:44:14 Sherrill Isenhower: 10 00:44:14 Kelsey Rozier: At least 4 of them - we're growing our volunteer program and sort of reviving it from the brink of death LOL 00:44:15 Corina Sadler, CVA: 10 00:44:16 Joy Hardy: 10 00:44:18 DORTHEY HOUSTON: 6 00:44:18 Chelsea Vukovich: 7 00:44:18 Jose Calvillo: We are a very small organization and I feel like I do 15 out of the 10 listed. 00:44:19 Catherine Gaudet: 8 00:44:20 Jackee Brown: 7-8 00:44:20 Simone Behr: 8 00:44:20 Stephanie Shelton: 5 00:44:21 Kim Saunchgrow: 10 00:44:21 Danielle Walker: 5 00:44:25 Tiffany Mousel: 6 00:44:25 Alice Whisnant: 1010 00:44:27 Kimberly Arlia: 6 00:44:28 Peggy Moore: at least 5 00:44:30 Kim Dooley: 10 00:44:30 Linda Brady: 10 00:44:31 Christa Wheeler: 8 00:44:33 Tammy Altes: 10 00:44:34 Monica Ravenstein: shared in the org 10 00:44:34 Jennifer Weichel: 10 00:44:37 Andrea Galley: 9 00:44:50 Wonderland Dawson: 6-8 00:44:57 Sheila Clay: 1-6 00:45:06 Rosanne Banks: 8 00:45:21 Fatoumata Saho: 4-5 00:45:31 Annelise Ferry: A Guide for Organizational Conversations on Broadening Volunteer Engagement: https://app-na1.hubspotdocuments.com/documents/7138095/view/972917962?accessId=3e4ad1 00:50:09 Annelise Ferry: [3 Part Course] Volunteer Leadership & Internal Advocacy: https://www.galaxydigital.com/free-tools/volunteer-leadership-and-internal-advocacy-course 00:50:25 Annelise Ferry: You’re so welcome! 00:51:10 Annelise Ferry: Tell us in the chat! Of these 10 tasks, which one could you focus on more in the future? 00:51:29 Melissa Fitzgerald: #22 00:51:32 Jennifer Andon: placement of volunteers 00:51:32 Laura Allen: 20 00:51:35 Stephanie Sielaty: 30 00:51:36 Shelley Orloski, CVA: 22 00:51:37 Kelsey Rozier: 22/31 00:51:37 Christa Wheeler: 26 00:51:38 Julie Lynch: 22 00:51:39 Sharlett james: 23 00:51:41 Danielle Walker: 30 00:51:43 Sherrill Isenhower: 22 and 30 00:51:46 Jackee Brown: 31 00:51:47 Joy Hardy: 22 and 23 00:51:49 Rut Kessel: 22 00:51:53 Sadie Nixon: 22 00:51:55 Rebekah Wimer: 23 00:51:55 Carolina Heiser: 23 00:51:56 DORTHEY HOUSTON: 31 00:51:57 Jose Calvillo: 31 00:52:00 toni gregorio-bunch: 22 and 24 00:52:02 natalia black: 31 and 24 00:52:04 Linda Brady: 30 00:52:05 Fatoumata Saho: 22 00:52:06 Robyn Owen: 21 00:52:09 Rosanne Banks: 23 and 31 00:52:14 Molly Dougherty: 30 & 31 00:52:17 Andrea Galley: 25 & 30 00:52:30 Robyn Owen: Oo, that's great 00:52:31 Nicolle Reyes: 24 & 31 00:52:40 Annelise Ferry: Here is the resource Faiza just mentioned: A Guide for Organizational Conversations on Broadening Volunteer Engagement: https://app-na1.hubspotdocuments.com/documents/7138095/view/972917962?accessId=3e4ad1 00:52:47 Annelise Ferry: 🙂 00:52:47 Giovanna Del Pellaro: 31 00:52:48 Jackee Brown: Evaluate strategies to retain volunteers 00:52:54 Alice Whisnant: 31 00:53:00 Sheila Clay: 20-31 00:53:28 Annelise Ferry: I see a lot of people saying #31. Here’s a resource to check out: The NEW Guide to Volunteer Recruitment in 2025 https://www.galaxydigital.com/free-tools/volunteer-recruitment-ebook 00:53:39 Court McCracken (she/her): I also love training volunteers in their roles 🙂 00:53:50 Jackee Brown: NIce! Thank you! 00:54:12 Rebekah Wimer: Can we geet a round up of all of the links and resources at the end? 00:54:47 Annelise Ferry: Hi Rebekah! Great question! Yes, we’ll include a transcript of the full chat as well as the bonus resources on the webinar recording page. We’ll send that out by email as soon as the video is available. 00:56:56 Annelise Ferry: Volunteer Training Formats: Strengths & Limitations: https://app-na1.hubspotdocuments.com/documents/7138095/view/972916866?accessId=1277a8 00:58:35 Annelise Ferry: Here’s a bit on documenting volunteer involvement in a holistic way: Calculating Volunteer Program ROI: A Holistic View for Volunteer Leaders https://www.galaxydigital.com/free-tools/volunteer-program-roi-guide 00:59:27 Annelise Ferry: If you want to geek out on documentation, check out these three documentation resources developed by CVAs: 00:59:36 Annelise Ferry: Documenting Volunteer Involvement Part One: Planning for Data Collection at https://hubs.ly/Q02XRxTp0 00:59:45 Annelise Ferry: Documenting Volunteer Involvement Part Two: Ethical Data Collection at https://hubs.ly/Q02YS9TP0 01:00:02 Kelsey Rozier: This has been wonderful but I'll have to watch the last bit in the recording later. Thank you all so much! See you next month ;) 01:00:12 Sharlett james: can these links be sent to us? 01:00:13 Annelise Ferry: Thanks Kelsey! Thanks for being here today 01:00:15 Amy Iten: Will the chat comments be in the recording? 01:00:27 Annelise Ferry: Documenting Volunteer Involvement Part Three: Collecting and Using Data at https://hubs.ly/Q02YS9Xj0 01:00:50 Annelise Ferry: Hi Amy and Scarlett! Yes, we’ll send out a recording of the webinar, a copy of the full chat transcript, and all of these resources by email 01:01:09 Sharlett james: ty 01:01:14 Annelise Ferry: You’re very welcome! 01:02:24 Silvia Silvia: What are your thoughts on how to provide volunteer work reference? 01:03:28 Kelly Campbell: Will a recoding be sent? I got pulled away for a call. 🙁 01:03:37 Alice Whisnant: Awesome webinar and thank you; I plan to go back and revisit the recroding. On to a meeting....thanks!! Alice Whisnant 01:03:53 Jackee Brown: These are great slides. Will you share them? 01:04:09 Annelise Ferry: Hi Kelly! Yes, we will send a recording of the webinar, the full chat transcript, and all the bonus resources to you by email. The slides will also be included on the link we send out by email 01:04:53 Annelise Ferry: Take a look at how you can accomplish this with Volunteer Resumes: https://www.galaxydigital.com/features/volunteering-resume/ 01:05:09 Annelise Ferry: We’d love to know! What is the best piece of feedback you received from a volunteer? 01:05:28 toni gregorio-bunch: best feedback: “This was fun. I wanna come back and bring my friends” 01:05:29 Jennifer Weichel: They love that we communicate expectations up front. 01:05:32 Linda Brady: I'm effective. 01:05:43 Laura Allen: Many have told me that the flexibility that we provide is so important. 01:05:43 Jennifer Andon: 63 01:05:45 Sheila Clay: "Thank you, for allowing me to help others." 01:05:49 Giovanna Del Pellaro: That we should offer regular update meetings 01:05:52 Diane Harrison: they wanted a mentor program where an experienced volunteer mentos a new volunteer 01:05:53 Sherrill Isenhower: You gave me the confidence and skills to go further than I thought I could. 01:05:57 Andrea Galley: "volunteering here has given me something to get up out of bed for- I finally have some meaning" 01:06:04 Sadie Nixon: Matching volunteers in the right department in a hospital which makes them happy 01:06:06 Collin Kind: "As volunteers, we WANT you to ask us for help! It's not a burden, it's an opportunity for us" 01:06:07 Simone Behr: "This is such a fulfilling volunteer job. I love that I get to help so many people". 01:06:07 Melissa Fitzgerald: Actively advocating for volunteers at our organization. 01:06:12 Christa Wheeler: My volunteers work directly with our students , so I felt really good when they told me the materials that I sent them to prepare for the event was actually helpful! 01:06:14 Giovanna Del Pellaro: exactly 01:06:20 Lisa Mooney: I had a volunteer say they were not going to our awards ceremony (as an award winner) bc they were not motivated to volunteer by winning an award....and hence I spiraled and read/research vol motivations all the time 01:06:21 Jennifer Andon: They love the continuous learning 01:06:22 Corina Sadler, CVA: When a parent watches their teen volunteering with us and then puts in their own application to join the adult volunteer program 01:06:24 Jackee Brown: I also lead our Weekly Community Food Distribution. A few of the shoppers tell me I have a gift for this. Great personality. 01:06:29 Shelley Orloski, CVA: They love receiving the organization's inside scoop. We are a zoo, so births, etc. 01:06:35 Laura Allen: I'm here for helping, not for the kudos. But I do appreciate the kudos. 01:06:45 Annelise Ferry: [Watch] Volunteer Feedback: How a Culture of Balanced Communication Supports Retention https://www.galaxydigital.com/webinars/volunteer-feedback-how-a-culture-of-balanced-communication-supports-retention 01:06:48 Kala Peterson: The best I think was when a volunteer told me she left like she can always ask me questions and that I won't make her bad for asking, even if she asked more than once (or twice). 01:07:02 Shelley Orloski, CVA: Yes @Corina!!!!! 01:07:03 Monica Ravenstein: Andrea Galley-we've heard the same from several of our seniors 01:07:04 Rut Kessel: Your support increase my confidence! 01:07:17 Jackee Brown: About 25% of shoppers have become volunteers and donors because of the work Developing K.I.D.S. does. Volunteers say we really listen to them. 01:07:19 Wonderland Dawson: They missed working with you and glad to have me back (I was on hiatus since the pandemic and recently returned to work). 01:07:28 Linda Saum: Thank you for all that you do for us volunteers in making me feel comfortable and appreciated 01:07:30 Shirley Nagg: What if your volunteer supervisor never asks for feedback? 01:07:31 Megan Fife: I had a volunteer tell us that through volunteering they changed their career path to supporting those with Dementia. 01:07:37 chauna wall: A volunteer hunted me down when I left an org to see if she could volunteer for me again in a new place. 01:07:59 Ashley Jones: Takeaways from the meeting 👉💬 [ ] Explore the "Guide for Organizational Conversations on Broadening Volunteer Engagement" resource to develop the competency of planning for strategic volunteer engagement. (Faiza) [ ] Review the "Inclusive Position Description" guide from the toolkit to help develop the competency of attracting and onboarding a volunteer workforce. (Robin) [ ] Check out the "Volunteer Training Format Strengths and Limitations" tool to think about different training modalities when preparing volunteers for their roles. (Anneliese) [ ] Develop a reference policy and practice around providing references for volunteers. (Faiza) [ ] Watch the webinar on volunteer recognition and motivation styles for insights on the competency of acknowledging, celebrating and sustaining volunteer involvement. (Anneliese) See full summary - https://otter.ai/u/p1XYdSIrrCnpcC0QZaJo2gZYQDI?utm_source=va_chat&utm_content=wrapup_v4&tab=chat&message=1c996f56-e4bc-43d7-abaf-6433e53c71c8 01:08:51 Stephanie Sielaty: I have had multiple volunteers comment on how much they appreciate the periodic email communications I send on various volunteer recognition opportunities throughout the year. 01:08:53 Kimberly Arlia: Thanks so much! I have volunteers leaving for he day - and I must go thank them! Thanks so much for all the information! 01:09:22 Annelise Ferry: Here’s Faiza’s past webinar, Watch Current Trends in Volunteer Engagement: From Strength to Strength: https://www.galaxydigital.com/webinars/current-trends-in-volunteer-engagement-from-strength-to-strength 01:11:10 Annelise Ferry: [Video Course] Volunteer Leadership & Internal Advocacy: https://www.galaxydigital.com/free-tools/volunteer-leadership-and-internal-advocacy-course 01:11:57 Annelise Ferry: Professional Development in Volunteer Engagement with Faiza Venzant, CVA: https://www.galaxydigital.com/blog/professional-development-in-volunteer-engagement-with-faiza-venzant 01:11:59 Linda Brady: I have a staff meeting in the next few minutes. Thank you again! 01:12:06 Sara Sirianni: This is phenomenal. Is there a clean list of the 67 competencies somewhere? 01:12:08 Rivae Campo: Thank you Faiza! 01:12:23 Rivae Campo: Love my CVA shirt! 01:12:25 Kim Dooley: Thank you so much Faiza! 01:12:34 Lisa Mooney: Thank you, Faiza!!!!! 01:12:44 Dennis Ott: Thank so much! Dennis Ott, Greenbrier Valley Theatre, Lewisburg, WV 01:12:56 Rut Kessel: ❤️ 01:12:58 Stephanie Shelton: Thank you! 01:13:04 Jo-Anne Turple: Thank you Faiza! 01:13:07 Stephanie Sielaty: great information, thank you! 01:13:10 Emma Rubacky: Thank you! 01:13:14 Angela Bertty: Thank you! 01:13:14 Danielle Walker: This was incredible 01:13:15 Shirley Nagg: Great presentation - thank you! 01:13:18 Kim Saunchgrow: Thank you Faiza! I saw you speak at an Americorps conference and I just really appreciated your expertise and how you make all of this easier to understand! 01:13:18 Sadie Nixon: Thank you Faiza! You are amazing and so glad I met you many many years ago!!! 01:13:18 Giovanna Del Pellaro: ❤️ 01:13:21 Mary Kuntz: Thanks so much 01:13:22 Sherrill Isenhower: Thank you for a fabulous discussion and great resources. 01:13:28 Annelise Ferry: BONUS! Here’s the CCVA Self Assessment - https://cvacert.org/wp-content/uploads/2022/01/CVA-Self-Assessment-Tool_%C6%92_rev.pdf 01:13:28 Collin Kind: Thank you, Faiza! 01:13:30 Christa Wheeler: Thank you so much for this valuable information! 01:13:33 Robyn Owen: Really fantastic session today!!! 01:13:47 Fatoumata Saho: Thank you Faiza 01:14:04 Annelise Ferry: Sign up now for June’s webinar! https://www.galaxydigital.com/volunteer-orientation-beyond-the-basics-co-dreaming-for-rooted-reflective-and-community-centered-volunteerism 01:14:08 Denise Zimmer: The bonus link is not loading for me. 01:14:10 Kim Saunchgrow: the self assessment link didn't work 01:14:22 Sara Brown: Thank you! 01:14:25 Lydia Wolfe: Thank you so much Faiza and team! You all always help me feel more competent in my role and leadership style! 01:14:28 Denise Zimmer: Thank you for a great presentation. 01:14:36 Amy Muhr: Excellent webinar!! VERY grateful for this opportunity 01:14:36 Leslie Rogers: The link for the self assessment has an error 01:14:38 Giovanna Del Pellaro: thank you! 01:14:39 Suzanne Paslay: Thank you! 01:14:45 Rut Kessel: Fantastic job Faiza, as always!!! 01:14:45 Diana Martinez: thank you 01:14:46 Annelise Ferry: Hi Denise! Send me your email and I’ll send it directly 01:14:51 Tammy Hutchinson: Thank you for being such a great resource! 01:14:54 Faiza Venzant, CVA: You can find the self assessment at cvacert.org/resources 01:14:54 Shelley Orloski, CVA: Another wonderful session! Thanks to all!!! 01:14:55 Jenny Humphreys: Thank you! 01:15:04 Brad Keizer: Empowering - thank you! :) 01:15:05 Marsha Williams: how do we save the chat 01:15:17 Rivae Campo: signed up for next month :) 01:15:27 Sharlett james: I don't see the link for the next month webinar 01:15:37 Annelise Ferry: That’s awesome Rivae! Excited to see you then! 01:15:40 Danielle Walker: Looking forward to the next one 01:15:47 Annelise Ferry: https://www.galaxydigital.com/volunteer-orientation-beyond-the-basics-co-dreaming-for-rooted-reflective-and-community-centered-volunteerism 01:15:53 Megan Fife: Thank you! 01:15:58 Giovanna Del Pellaro: ❤️ 01:16:00 Simone Behr: Thank you! 01:16:05 Leslie Rogers: This was great!! Thank you! 01:16:09 dave a: Thank you!!! 01:16:11 Sharlett james: ty 01:16:14 Jackee Brown: Great Webinar!! Thank you to all! 01:16:17 Andrea Galley: thank you! 01:16:20 Deanna Hoyord: thank you so much!!! 01:16:20 Annelise Ferry: Council for Certification in Volunteer Administration: https://cvacert.org/ 01:16:23 Jose Calvillo: Thank you. 01:16:23 Julie Lynch: Thank you! Great remind to get my CVA tshirt!!! 01:16:24 Kim Saunchgrow: Thank you!! 01:16:30 Sadie Nixon: Thank you everyone! Excellent information!! 01:16:31 Lisa Staley (She, Her): Wonderful 01:16:33 Monica Ravenstein: thank you! 01:16:34 Annelise Ferry: Faiza’s Linkedin- https://www.linkedin.com/in/faizavenzant/ 01:16:37 Christa Wheeler: Thank you! This was amazing! 01:16:50 Annelise Ferry: Thank you SO much everyone! It was a pleasure! 01:16:54 RoShawn Perry: Thank you! 01:16:55 Rachael Hernandez: thanks very much